Terms of Service

1. Acceptance of Terms

Welcome to Hoc Vien Tinh Hoa (Elite Academy). By accessing or using our website, services, or training programs, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Elite Academy provides marketing consulting, English training, AI integration education, and high-performance work skills development services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when registering or using our services
• Maintain the confidentiality of your account credentials
• Use our services in compliance with all applicable laws and regulations
• Not engage in any activity that interferes with or disrupts our services
• Respect intellectual property rights
• Not use our services for any unlawful or fraudulent purpose

4. Intellectual Property

All content, materials, and intellectual property on our website and in our training programs, including but not limited to text, graphics, logos, images, audio clips, and software, are the property of Hoc Vien Tinh Hoa or its content suppliers and are protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any of our content without our express written permission.

5. Payment and Refund Policy

Payment Terms

Payment for our services must be made in accordance with the pricing and payment terms provided at the time of purchase. All fees are non-refundable unless otherwise stated in our specific service agreements.

Refund Policy

Refund requests must be submitted within 7 days of purchase for digital products and within 14 days for training programs. Refunds are subject to approval and will be processed within 30 business days.

6. Limitation of Liability

To the fullest extent permitted by law, Hoc Vien Tinh Hoa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or similar harmful code transmitted through our services by any third party

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected.

8. Indemnification

You agree to indemnify, defend, and hold harmless Hoc Vien Tinh Hoa, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, or your violation of these Terms of Service.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Hanoi, Vietnam.

10. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service. Upon termination, your right to use our services will immediately cease.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Company: Hoc Vien Tinh Hoa Elite Academy
• Tax ID: 001096006240
• Address: 1st An Trach street, Hanoi, Vietnam
• Email: nam at hocvientinhhoa dot com
• Website: hocvientinhhoa dot com

13. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms of Service constitute the entire agreement between you and Hoc Vien Tinh Hoa regarding your use of our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.